Privacy Policy
This Privacy Policy explains how SHONE collects, uses and protects information submitted through website forms, Product Catalog requests and project communication.
This policy applies to information submitted through the SHONE website, including inquiry forms, catalog download forms, file uploads and project communication requests.
Information We Collect
SHONE may collect information that visitors voluntarily submit through website forms or project communication channels.
- Contact Information —Name, email address, phone number, WhatsApp or other contact details.
- Company Information —Company name, country or region, business role and project background.
- Project Information —Application type, product interest, drawings, files, messages and technical requirements.
- Catalog Request Information —Information submitted before accessing the downloadable Product Catalog.
How We Use Information
Submitted information may be used for the following purposes:
- Responding to project inquiries and product questions.
- Providing product selection, quotation support or design-side communication.
- Processing Product Catalog access requests.
- Reviewing uploaded drawings or project files for technical evaluation.
- Improving website communication, product planning and customer support.
Data Protection and File Handling
SHONE uses reasonable administrative and communication practices to protect submitted information and project files.
Project drawings, CAD files, PDFs, ZIP files or other uploaded materials are used only for technical evaluation, product selection, quotation support and related project communication.
No website transmission or storage method can be guaranteed as completely secure. Visitors should avoid submitting unnecessary sensitive information through public website forms.
Information Sharing
SHONE does not sell submitted project inquiry information. Information may be shared only when necessary for service support, project communication, legal requirements or authorized business communication.
If third-party tools are used for website hosting, analytics, email delivery or form processing, relevant data may be processed according to their own service terms and privacy practices.
User Rights and Privacy Contact
Visitors may request to access, update or delete information submitted through the SHONE website, subject to applicable legal and business record requirements.
For privacy-related requests, contact:
Privacy Contact Email: salesmanager@shonelighting.com
(Please include "Privacy Request" in the subject line.)
